Public Access for Duty Crews

The public duty board lets brigade members check off tasks and register attendance using a shareable link or QR code — no StationOne login required. This is ideal for stations with a shared device at the front desk or for members who don’t have accounts.

Prerequisites

• Brigade admin or organisation admin role
• At least one duty crew created
• The Duty Crews module enabled for your brigade

Enable Public Access

1. Open Brigade Settings

1. Log in to StationOne
2. Go to Settings → Brigade Settings (or Unit Settings)

2. Enable Public Duty Crews

1. Find the Public Access or Duty Crews section
2. Toggle on Public Duty Crews
3. A unique public access token is generated automatically
4. Save the settings

3. Get the Public Link and QR Code

Once enabled, the public duty board URL is displayed in your settings. You can:

• Copy the link to share via messaging or email
• Download the QR code to print and display at the station

The URL format is: /public/duty-crews/[your-token]

What Members See on the Public Board

The public duty board shows:

• Current crew — The crew currently on duty (if a schedule is active), highlighted with their crew colour
• Today’s tasks — All tasks relevant to the current crew
  • Tasks with linked templates show an Inspect Now button
  • Tasks completed in the current period show a Done badge
• All crews — A grid of all active crews with member counts

Members do not need to log in to view any of this information.

Register Attendance (Public Check-In)

Members use the Register Attendance button to log their duty session without logging in.

Attendance Form Sections

1. Your Details (Conductor)

• Select your name from the dropdown
• The list shows brigade members who have an email address in StationOne
• The selected person is recorded as the person who submitted the attendance

2. Duty Crew

• Select which crew is on duty
• The current crew is pre-selected automatically based on the rotation schedule

3. Other Members Present

• Check the names of other members who were present
• This builds the members present list stored against each task completion

4. Tasks Completed

• Check each task that was completed during this duty session
• Tasks with linked templates show the template name and the last time the task was completed
• If a task requires an inspection, complete the inspection separately using the Inspect Now button before submitting attendance

5. Notes (Optional)

• Add any notes about the duty session

Submit Attendance

Click Submit Attendance. A separate task completion record is created for each checked task, with:

• The conductor as the person who logged the completion
• The selected crew
• All members present
• The submission timestamp
• Any notes entered

You’ll be returned to the duty board with a confirmation showing how many task completions were logged.

Running Inspections from the Public Board

If a task has a linked inspection template, members can complete the inspection directly from the public board:

1. On the duty board, find the task with the Inspect Now button
2. Click Inspect Now — this opens the public inspection form
3. Complete and submit the inspection
4. Return to the duty board and register attendance, checking the task as completed
5. The task completion record is automatically linked to the inspection

Regenerate the Public Token

If the public link is compromised or you want to reset access:

1. Go to Settings → Brigade Settings
2. Find the Public Duty Crews section
3. Click Regenerate Token
4. Update any printed QR codes or shared links with the new URL

The old token becomes immediately invalid.

Disable Public Access

1. Go to Settings → Brigade Settings
2. Toggle off Public Duty Crews
3. Save

The public URL returns an error page. Re-enabling it restores access using the same token (unless you regenerated it).

Tips

Station Tablet Setup

Place a tablet or shared device in the station and set the browser’s home page to the public duty board URL. Members can check in and log tasks without touching any other part of StationOne.

QR Code Placement

Print the QR code and mount it near the sign-in book or apparatus bay entrance. Members can scan with their phone, log tasks, and be done in under a minute.

Who Appears in the Conductor Dropdown

Only brigade members with an email address stored in StationOne appear in the conductor dropdown. Members without an email (physical-only members) are not listed. To add a member, ensure their profile includes an email address under Members → their profile.

Task Completion Without an Inspection

For tasks with linked templates, you can still submit attendance and check the task without completing the inspection. The completion record won’t have an associated inspection, which may be flagged in your records. Where possible, complete the inspection first.

Common Issues

Public Board Shows “Access Not Enabled”

The brigade’s public duty crews toggle is off, or the URL token is incorrect. Verify in Brigade Settings that public access is enabled and use the current URL from the settings page.

Conductor Name Not in the List

The member doesn’t have an email address in their StationOne profile. Ask a brigade admin to add their email under Members → their profile.

Submitted Attendance but No Completions Logged

At least one task must be checked on the form for completions to be recorded. If no tasks were checked, the form submission records the attendance session but creates no task completion entries. Re-submit with the tasks checked.

Tasks Not Appearing on the Public Board

Tasks appear based on the rotation schedule and task configuration. Check:

1. The rotation schedule is active and the correct crew is on duty
2. The task is active
3. For recurring tasks, the recur from date is on or before today
4. For crew-specific tasks, the current crew is one of the assigned crews

Related Guides

• Create and Manage Duty Crews
• Create Duty Crew Tasks
• Schedule Crews and Tasks
• Enable Public Inspections