Repair a Hose

This guide walks you through recording hose repairs, managing the repair workflow, and returning repaired hoses to service.

Prerequisites

• Access to your brigade’s StationOne instance
• Brigade admin or brigade user role
• Hose already created in the system
• Failed test or identified damage requiring repair

Overview

Hose repairs can be created:

• Automatically when a test fails with “Repair Needed”
• Manually for damage discovered outside testing
• For preventive maintenance

Steps

Method 1: From Failed Test

When a hose test fails with “Repair Needed”:

1. Record the test as failed (see Inspect a Hose)
2. System automatically:
   • Changes hose status to “Out of Service”
   • Creates repair record
   • Notifies relevant personnel
3. Click link to view repair record
4. Proceed to repair process

Method 2: Manual Repair Creation

For damage discovered outside testing:

1. Navigate to the hose detail page
2. Click Log Repair button
3. Fill in repair details
4. Submit repair record

Method 3: From Dashboard

1. Go to Hose Register
2. Find the hose
3. Click hose to open details
4. Click Log Repair

Creating a Repair Record

Repair Information

Issue Description (required)

• Detailed description of the problem
• What failed or is damaged
• How it was discovered
• Any immediate actions taken

Examples:

• “Coupling threads damaged, unable to seal properly”
• “Bladder leak detected at 800 kPa during pressure test”
• “Abrasion damage 2 metres from coupling”
• “Coupling retaining pin missing”

Repair Type (optional) Select appropriate type:

• Coupling - Coupling replacement or repair
• Patch - External patching
• Bladder - Internal bladder replacement
• Thread - Thread repair
• Cut/Shorten - Remove damaged section
• Other - Describe in notes

Estimated Cost (optional)

• Expected repair cost
• For budgeting and tracking
• Update with actual cost when complete

Notes (optional)

• Additional details
• Special requirements
• Parts needed
• Timeline expectations

Submit Repair

Click Create Repair to save.

System will:

• Create repair record
• Change hose status to “Out of Service”
• Add to open repairs list
• Calculate repair duration

Repair Workflow

Step 1: Issue Identified

Trigger:

• Failed test with “Repair Needed”
• Damage discovered during inspection
• Member reports problem
• Preventive maintenance check

Actions:

• Create repair record
• Remove hose from service
• Tag physically as “Out of Service”
• Move to repair area

Step 2: Assess Repair

Evaluate:

• Can it be repaired?
• Cost vs replacement
• Time required
• Parts availability
• Technician availability

Decision:

• Proceed with repair
• Send to external repairer
• Retire hose (if not economical)
• Order parts

Step 3: Perform Repair

Physical Work:

• Follow manufacturer guidelines
• Use proper tools and techniques
• Replace damaged components
• Test during repair
• Document work performed

Step 4: Complete Repair

In StationOne:

1. Open the repair record
2. Click Complete Repair
3. Fill in completion details:

Actual Repair Date

• Date repair was completed
• Defaults to today
• Change if completed earlier

Actual Cost (optional)

• Final repair cost
• Update budget tracking
• Include parts and labour

Repair Notes (recommended)

• What was done
• Parts replaced
• Time taken
• Any issues encountered
• Recommendations

Examples:

• “Replaced coupling with new Storz 65mm. Tested to 1500 kPa, no leaks.”
• “Removed damaged 3m section, re-coupled. Hose now 27m length.”
• “Sent to Fire Equipment Services for professional bladder replacement.”

4. Click Complete Repair

System will:

• Mark repair as complete
• Keep hose in “Out of Service” status
• Ready for re-testing

Step 5: Re-Test Hose

Important: All repaired hoses must be re-tested before returning to service.

1. Physically test the hose
2. Return to StationOne
3. Record new test (see Inspect a Hose)
4. Select Pass result
5. Add re-test notes

System Actions:

• Updates last test date
• Calculates next test due
• Changes status to “In Service”
• Hose available for deployment

Managing Open Repairs

Viewing Repairs

From Hose Detail:

1. Open hose page
2. Scroll to Repair History
3. See all repairs with status
4. Click repair to view details

From Dashboard:

• Dashboard shows count of hoses requiring repair
• Quick link to view all
• Filter by status

Repair Status

Open Repairs:

• Repair created, not completed
• Hose out of service
• Awaiting repair work
• Appears in open repairs list

Completed Repairs:

• Repair work finished
• Hose tested and passed
• Back in service
• Appears in history

Repair History

Each hose maintains complete repair history:

• Date of each repair
• Issue description
• Repair type
• Cost tracking
• Time to repair
• Technician notes

Repair Types Explained

Coupling Repair

When Needed:

• Damaged threads
• Cracked coupling body
• Missing retaining pins
• Seal failures

Actions:

• Replace entire coupling
• Repair threads (if possible)
• Replace seals and pins
• Re-test coupling integrity

Patch Repair

When Needed:

• External abrasion
• Minor cuts or tears
• UV damage (limited)
• Surface damage

Actions:

• Clean damaged area
• Apply appropriate patch
• Reinforce if needed
• Check for internal damage

Bladder Replacement

When Needed:

• Internal leaks
• Pressure test failures
• Age-related degradation
• Chemical damage

Actions:

• Requires professional service
• Send to certified repairer
• Replace internal bladder
• Full pressure testing

Cut and Shorten

When Needed:

• Damage at one end
• Localised wear
• Coupling damage near end
• Cost-effective repair

Actions:

• Remove damaged section
• Re-attach coupling
• Update length in system
• Test complete hose

Cost Tracking

Recording Costs

Estimated Costs:

• Enter when creating repair
• For budgeting approval
• Track expected expenses

Actual Costs:

• Enter when completing repair
• Include all expenses:
  • Parts
  • Labour (internal or external)
  • Shipping
  • Service fees

Cost Analysis

Reports Available:

• Total repair costs by hose
• Average cost per repair type
• Cost trends over time
• Repair vs replacement analysis

Using Cost Data:

• Budget planning
• Replacement decisions
• Vendor evaluation
• Efficiency tracking

Best Practices

When to Repair vs Replace

Repair When:

• Cost less than 50% of replacement
• Minor, localised damage
• Coupling issues (simple fix)
• Hose has good overall condition

Replace When:

• Multiple previous repairs
• Age approaching end of life
• Cost approaches replacement value
• Significant internal damage
• Safety concerns

Repair Documentation

Good Documentation:

• Specific issue description
• Clear repair actions
• Parts replaced (with part numbers)
• Testing results
• Time and cost tracking

Avoid:

• Vague descriptions
• Missing cost information
• Unclear timeline
• Incomplete records

Physical Workflow

Tagging:

• Clearly mark as “Out of Service”
• Include repair reference number
• Date removed from service
• Expected completion date

Storage:

• Keep in designated repair area
• Separate from serviceable hoses
• Protect from further damage
• Organise by priority

Common Issues

Can’t Create Repair

If repair creation fails:

• Check hose exists and is active
• Verify you have permissions
• Ensure required fields filled
• Try refreshing the page

Hose Stuck Out of Service

If hose won’t return to service:

• Must record passing test after repair
• Check repair is marked complete
• Verify test result was “Pass”
• Contact admin if issues persist

Repair Cost Tracking

If costs not tracking correctly:

• Ensure costs entered on completion
• Check estimated vs actual fields
• Verify currency format
• Review reports for accuracy

Related Guides

• Create a Hose - Add new hoses
• Inspect a Hose - Testing procedures
• Retire a Hose - Remove from service
• Public Hose Interface - External repairs
• Hose Management - Feature overview