Public Hose Interface

This guide walks you through enabling public access to your brigade’s hose register, allowing community members and external personnel to view and test hoses via QR codes.

Prerequisites

• Brigade admin role
• Public access module enabled (if required by organisation)
• Hoses already created in the system

Overview

The public hose interface allows:

• Community members to view hose inventory
• External testers to conduct hose tests
• QR code-based access without login
• Public reporting of overdue hoses
• Transparency in testing compliance

Steps

1. Enable Public Access

1. Log in to StationOne
2. Select your organisation and unit
3. Go to Brigade Settings
4. Click Public Page tab
5. Toggle Public QR Code Access to ON
6. System generates unique public URL and QR code

2. Enable Hose Public Access

After enabling general public access:

1. In Brigade Settings → Public Page
2. Find Public Hoses section
3. Toggle Enable Public Hoses to ON
4. Public can now view hoses and record tests

3. Access Public Interface

Get Public URL:

1. In Brigade Settings → Public Page
2. Copy the Public URL
3. Share via:
   • Email to community
   • Post on brigade website
   • Print on noticeboards
   • Include in newsletters

Get QR Code:

1. In Brigade Settings → Public Page
2. View or download QR code image
3. Print and display:
   • Station noticeboard
   • Appliance doors
   • Equipment storage areas
   • Community centres

4. Public Interface Features

When someone accesses the public interface, they see:

Hose Inventory

• List of all in-service hoses
• Reference numbers
• Specifications (diameter, material, coupling)
• Next test due dates
• Overdue status

Public Actions

• View hose details
• Record hose tests
• Report issues
• See testing history

Using the Public Interface

For Community Members

Viewing Hoses:

1. Scan QR code or visit public URL
2. See complete hose inventory
3. Check test due dates
4. View specifications

Recording Tests (if authorised):

1. Select hose to test
2. Click Record Test
3. Enter test details:
   • Test date
   • Result (pass/fail)
   • Notes
   • Name of tester
4. Submit test

For External Testers

External contractors or mutual aid brigades can:

• Access without StationOne login
• Record tests on behalf of brigade
• View testing history
• Check specifications

Public Test Recording

When public users record tests:

• Test logged against hose
• Next test due calculated
• Status updated if failed
• Admin notified of failures

Security and Controls

What’s Publicly Accessible

Visible to Public:

• In-service hose list
• Hose specifications
• Test due dates
• Testing interface

NOT Visible:

• Out of service hoses
• Retired hoses
• Repair history details
• Internal notes
• Administrative functions

Regenerating Access

If QR code is compromised:

1. Go to Brigade Settings → Public Page
2. Click Regenerate QR Code
3. New URL and QR code generated
4. Old code immediately invalid
5. Distribute new code

Disabling Access

To disable public access:

1. Toggle Public Hoses to OFF
2. Or disable general Public QR Code Access
3. Public URL stops working immediately
4. Internal access unaffected

Best Practices

QR Code Placement

Good Locations:

• Station entrance door
• Appliance cab (interior)
• Equipment storage room
• Noticeboard in common area
• Pump panel (laminated)

Protection:

• Laminate printed codes
• Use weather-resistant materials
• Place under cover
• Check periodically for damage

Public Instructions

Include with QR Code:

• Instructions on use
• What information is available
• Who can access
• Contact for issues
• Privacy notice

Example text:

Scan to view our hose inventory and testing records.
For station access or emergencies, call [number].
For technical issues, contact [email].

Managing Public Tests

Review Public Tests:

• Check daily for new tests
• Verify test details
• Follow up on failures
• Thank external testers

Quality Control:

• Spot-check test accuracy
• Verify tester credentials
• Follow up on unclear notes
• Maintain testing standards

Troubleshooting

QR Code Not Working

If QR code fails:

• Check code isn’t damaged
• Verify correct URL
• Try regenerating code
• Check internet connection
• Clear browser cache

Public Can’t Access

If public access blocked:

• Verify public access enabled
• Check hose public access toggle
• Confirm module enabled
• Check organisation settings

Tests Not Recording

If public tests fail:

• Check hose is in service
• Verify not already tested today
• Ensure required fields filled
• Check for validation errors

Privacy Considerations

Data Transparency

Public Information:

• Hose specifications are public knowledge
• Testing schedules ensure compliance
• Community has interest in readiness

Internal Information:

• Repair costs remain private
• Internal notes not visible
• Failed test details limited
• Admin functions protected

Community Engagement

Benefits:

• Increases transparency
• Community sees readiness
• External testers can assist
• Promotes brigade engagement

Considerations:

• Don’t expose sensitive data
• Monitor public access
• Review what’s shared
• Update as needed

Related Guides

• Create a Hose - Add hoses to public view
• Inspect a Hose - Testing procedures
• Enable Station Portal - General public access
• Hose Management - Feature overview
• Public Access - All public features